Accommodation Reservation Guidelines

1. Reservation Requests

Guests may submit an accommodation reservation request through the available booking channels provided by BUKHARI HOTEL LTD.

Reservation information should include accurate guest details, preferred accommodation dates and any relevant stay requirements.

2. Reservation Confirmation

A reservation becomes confirmed after the accommodation details have been reviewed and confirmation information has been provided to the guest.

• Confirmation details are normally provided within 24 hours after receiving complete reservation information.
• Guests should review the accommodation details after receiving the confirmation message.
• Any required changes should be communicated as soon as possible.

3. Guest Information Requirements

Guests are responsible for providing accurate information required for accommodation preparation and communication.

• Full guest name information.
• Contact details for reservation communication.
• Arrival and departure information.
• Any specific accommodation requirements before arrival.

4. Arrival Preparation

Before arrival, accommodation spaces are prepared according to the confirmed reservation information.

• Room preparation is completed before the scheduled arrival time.
• Arrival guidance is provided before the guest visit.
• Guests may contact our team for additional stay information.

5. Check-In Information

Standard check-in is available from 3:00 PM on the scheduled arrival date.

Guests requiring arrival adjustments should contact the accommodation team at least 24 hours before arrival where possible.

6. Accommodation Service Period

Accommodation services are provided during the confirmed reservation period stated in the booking information.

Guests receive access information and relevant stay guidance before the scheduled arrival date.

7. Optional Guest Services

Optional services such as laundry assistance, housekeeping support and other guest arrangements may be requested during the stay.

• Requests should normally be submitted at least 24 hours in advance.
• Services are arranged according to availability.
• Confirmation is provided before additional arrangements are completed.

8. Reservation Changes

Guests wishing to update reservation details should contact BUKHARI HOTEL LTD as soon as possible.

• Date changes should normally be requested at least 48 hours before arrival.
• Changes depend on available accommodation arrangements.
• Updated information will be confirmed after review.

9. Booking Records

Reservation information may be retained for up to 24 months after the completion of the stay for accommodation records, guest support and service improvement purposes.

10. Guest Agreement

By completing a reservation request, guests confirm that they have reviewed the accommodation information, service arrangements and applicable policies provided on this website.

11. Policy Updates

This Booking Policy may be updated when accommodation procedures, services or reservation arrangements change.

Updated versions become effective immediately after publication on this website.